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Mobile technology and information services provision: Perception of library users in selected universities

Abstract

Mobile Technology, Information Services, library

The purpose of the study was to ascertain the perspectives of library users in two selected academic universities on the provision of information services through mobile technology. Six research questions were drawn to bring out the views of the respondents with a self-designed questionnaire that was administered to collect primary data. The findings revealed high possession of internet capable mobile device which were used for information search through various means. It also showed that those academic libraries presently do not provide information services through mobile technology. However, library users have preferences for mobile device in information search and also want information services to be provided through mobile technology. The study further established certain factors that hinder the provision of information services through mobile technology. The researcher recommends that academic libraries should consider the provision of information services through mobile technology to remain indispensable in the academic environment.

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